Delivery and Returns Policy.
Delivery Information - Ridingwild.co.uk/Extremesportsclothing.co.uk.
Free standard delivery within the UK mainland.
Alternatives to standard delivery are charged at the rates shown below:
|
UK mainland standard delivery
|
3-5 days working days
|
£0.00
|
|
UK mainland first class signed for
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1-3 days working days
|
£3.40
|
|
Next Day signed for
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1-2 days working days
|
£4.25
|
|
Delivery to Europe
|
3-10 working days
|
£6.50
|
|
Delivery outside of Europe
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5-10 working days
|
£14.95
|
Packages are sent using Royal Mail.
Please provide an address where someone will be available to sign for the package if it is ordered signed for.
Orders must be placed before 3pm to ensure 1-2 day delivery.
Should there be a problem with your order prior to it being despatched, we will contact you with 48 hours of the order being placed.
Should there be any damage to your purchase during transit please contact us with 24 hours of receiving the item.
Should you which to return your purchase, we will refund or replace any item (should it be in stock) as long as it is returned unused and in its original condition and packaging within 30 days of purchase along with a copy of your proof of purchase. This is extended to 90 days for purchases made in November and December.
To return the item, you must complete the returns section on the invoice and return your item. Then all you need to do is package it securely (you can reuse the packaging where applicable) and arrange for return to
Returns Department,
The Strawberry Fields,
Friars Hill,
Sinnington,
YO626SL
Postage for returns/exchanges is not free of charge and are the responsibility of the customer.
Please allow 10 working days for refund to be credited to your account.
Repairs/Replacements
If there is a problem with the goods, please contact us immediately at contactus@ridingwild.co.uk. We will deal with matters in accordance to your legal rights. .
Returns Information
Returns are free of charge if the total of the purchases reaches £50 or more (UK addresses only). Should the total be below £50.00, postal charges are shown in the table below.
Should there be any damage to your purchase during transit please contact us with 24 hours of receiving the item.
Should you which to return your purchase, we will refund or replace any item (should it be in stock) aslong as it is returned unused and in its original condition and packaging within 30 days of purchase along with a copy of your proof of purchase.
To return the item, you must complete the returns section on the invoice. You must then contact the sales office on contactus@ridingwild.co.uk where you will be given a returns number.
Then all you need to do is package it securely (you can reuse the packaging where applicable) and arrange for return to
Returns Department,
The Strawberry Fields,
Friars Hill
Sinnington,
YO626SL
Postage for returns/exchanges are not free of charge and are the responsibility of the customer.
Please allow 10 working days for refund to be credited to your account.
Repairs/Replacements
If there is a problem with the goods, please contact us immediately on contactus@ridingwild.co.uk or on 07717825798. We will deal with matters in accordance to your legal rights. .