Riding Wild Delivery
Free standard delivery within the UK mainland.
Alternatives to standard delivery are charged at the rates shown below:
|
UK mainland standard delivery
|
3-5 days working days
|
£0.00
|
|
UK mainland first class signed for
|
1-3 days working days
|
£3.40
|
|
Next Day signed for
|
1-2 days working days
|
£4.25
|
|
Delivery to Europe
|
3-10 working days
|
£6.50
|
|
Delivery outside of Europe
|
5-10 working days
|
£14.95
|
Packages are sent using Royal Mail.
Please provide an address where someone will be available to sign for the
package if it is ordered signed for.
Orders must be placed before 3pm to ensure 1-2 day delivery.
Should there be a problem with your order prior to it being despatched, we
will contact you with 48 hours of the order being placed.
Should there be any damage to your purchase during transit please contact
us with 24 hours of receiving the item.
Should you which to return your purchase, we will refund or replace any
item (should it be in stock) as long as it is returned unused and in its
original condition and packaging within 30 days of purchase along with a copy of
your proof of purchase. This is extended to 90 days for purchases made in
November and December.
To return the item, you must complete the returns section on the invoice
and return your item. Then all you need to do is package it securely (you can
reuse the packaging where applicable) and arrange for return to
Returns Department,
Unit 3 Farfield Business Park,
Wykeham,
Scarborough,
YO13 9QB.
Postage for returns/exchanges is not free of charge and are the
responsibility of the customer.
Please allow 10 working days for refund to be credited to your account.
Repairs/Replacements
If there is a problem with the goods, please contact us immediately at
contactus@ridingwild.co.uk or on 08448003991. We will deal with matters in
accordance to your legal rights. .